Loop offers electric scooter sharing services through a mobile application that enables users to locate, rent, and operate electric scooters from the available locations (the “App”) and we maintain a corporate web site at http://loopsal.com (the “Site”) as well as all related applications, widgets, software, tools and other services provided by us and on which a link to this policy is displayed (collectively, together with the Site and App, our “Services”). The information that follows applies to all of the Services.
1. TYPE OF INFORMATION COLLECTED
1.1 Personal Information. When you register and set up an account, use or visit the Services, or contact us by e-mail or other means for any reason, you will be asked for the relevant pieces of information that specifically identifies an individual, such as, but not be limited to, your name, age, contact details (email, address and telephone number), date and place of birth, passport information, driving license information, payment information (billing and financial information which may include your postal and email addresses) and preferences. If you are using a mobile device, we might also collect data that identifies your mobile number, mobile device, device-specific settings and characteristics and latitude/longitude details. In addition, from time to time we may collect other personal information you provide in connection with your participation in promotional offers and other activities on the Services. We might also calculate and process data related to the type of apps installed on a mobile device, such as the name of the app, an app description and the category it belongs to. None of this information by itself will be able to tell us who you are, but it can still considered to be “personal” information. We may also receive information about you when you use certain social media services.
1.3 Invitation Service. We may offer an invitation service to tell a friend about the Services. In such case, we may ask you for your friend’s email address or any other information needed to send the invitation and we may also ask you to invite a friend via third party services such as Facebook or Twitter. By providing email addresses of non-users, you represent that you have the right to do so and that such information may also be provided to the third party service that you have designated to contact the non-user. We store and use this information to send this invitation, to register a friend if your invitation is accepted, and to track the success of our invitation service. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
1.4 Location Information. Loop may offer features designed to help you locate scooters available through the network, including in whole or in part based on your location. If you choose to enable location-based services, we may collect your location based on information provided by you or your mobile device, including, if available, GPS, IP address or cell tower information. If you, as a Member, do not opt-in to location-based services, you may not have access to the features necessary to use the Services.
2. COOKIES AND CLEAR GIFS
3. HOW WE USE YOUR INFORMATION
We strive to ensure that we give you an enjoyable experience through our Services and are dedicated to building a rewarding and durable relationship with every customer. In order to provide the level of service we believe you expect from us, we may use your personally identifiable information for the following purposes: (i) to provide the Services and offerings that you request, and to communicate with you regarding such Services and offerings; (ii) to do all things necessary to administer those Services; (iii) to research, develop, manage, protect and improve our Services and products and include new features and services; and (iv) to analyze data, or to have a third party do so on our behalf (for example, for payment processing, insurance, services to search driving records, data storage, customer service, email delivery, and to assist us in our marketing efforts). More particularly, we may use the information we collect to enable your use of the Services, including to determine your service eligibility and credit-worthiness and obtain insurance; to respond to your emails, submissions, comments, requests or complaints and to conduct an aggregate analysis of the performance of the Services. We also use your personally identifiable information for other purposes. For example, such information may be used to process and track your transactions and to send you information about our and our affiliates’ and business partners’ products and services and other information and materials that may be of interest to you. If you use our Site, information may also be used to evaluate what portions of our Site are visited more often than others, determine where visitors came from, where they go, and how long they stay on a particular page, or on our Site in general. We may disclose your personal information in the good faith belief that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of the Services, our Members, our employees or the public, including without limitation to protect Loop or our Members from fraudulent, abusive, inappropriate or unlawful use of the Services. We may also disclose your personal information in connection with the reorganization, reincorporation, acquisition, debt financing, merger, sale of Loop’s relevant assets or business or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which the personal information is transferred to one or more third parties as one of our business assets.
4. HOW WE PROTECT YOUR INFORMATION
Since we are committed to your privacy and security, we have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk. When you place an order or access your personal information, we offer the use of a secure server. Once we receive your transmission, we use our best efforts to ensure its security on our systems.
5. CHOICE/ OPT-OUT
6. LINKS TO OTHER WEBSITES
7. THIRD PARTY CONNECTED SERVICES
You may sign up and connect to the Services through a Third Party Site (such as Facebook) and you may be able to publish your comments and any other activity on our Services to the Third Party Site. We are not responsible for the sharing, posting, commenting, or other content and information-gathering practices on any Third Party Site. Please review their terms of service and privacy policies carefully before using their services and connecting to our Services.
8. CHILDREN’S PRIVACY
Although the Services are not intended to be used by children under the age of 13, we are dedicated to protecting the privacy needs of children and encourage parents to actively participate in their children’s online activities and interests. If Loop learns that personal information of persons under 13 years old has been collected in the Services without verifiable parental consent, then Loop will take the appropriate steps to delete this information.
9. INTERNATIONAL VISITORS
11. NO GUARANTEES
Attention: Customer Service
Berytech Digital Park 1294
Bechara El Khoury – Beirut